HELP & SUPPORT

Funds

Withdrawing funds
How can I withdraw money from my Punch account?

To withdraw funds from your Punch account, tap the 'Rupee' icon on the top menu bar, choose 'Withdraw,' enter the amount, and confirm your request.

  • Tap the "₹" icon on the top menu bar.
  • Select "Withdraw."
  • Enter the amount you wish to withdraw.
  • Confirm the amount and submit your withdrawal request.

 

How much time does it take for the withdrawn money to reflect in my bank account?

Withdrawals from Punch are processed the same day if requested before 6:30 PM, and requests after 6:30 PM are processed the next day.

The timing of your withdrawal depends on when the request is made:

  • Requests made before 6:30 PM on a working day are processed the same day.
  • Requests made after 6:30 PM are processed the next working day.

Punch currently does not offer instant withdrawals.

Can the withdrawn money be transferred to my secondary bank account?

Withdrawn funds can only be transferred to your primary bank account.

How do I check the status of my withdrawal request?

You can check the status of your withdrawal on the funds page of the Punch app.

Why did my withdrawal request get rejected?

Withdrawal requests on Punch may be rejected due to insufficient funds. Ensure your requested amount is less than your available balance.

The most common reason for a rejected withdrawal request is insufficient funds. Funds are released to the extent of available clear credit in your account. For any other issues, please contact us.

Why is the payout amount less than what was requested?

Withdrawal Payouts and End-of-Day Process:

The amount you receive in a withdrawal might be different from what you initially requested. This is because your withdrawable balance can decrease after the end-of-day process. This process, usually around 6:30 pm, deducts charges, obligations, and any trading losses for the day from your account. It ensures your withdrawal reflects the most accurate financial position after considering the day's activities.

Why is withdrawal on Punch not instant?

When you deposit funds, they become available for trading immediately. However, withdrawals operate on a different timeline. You can only initiate a withdrawal the next day due to end-of-day settlement processes.

Client deposits with Punch are transferred to exchanges. When processing withdrawals, we first withdraw funds from the exchange, which takes time. Withdrawals are processed every 12 hours (at 6:30 PM and 6:30 AM).

Even if you've closed positions on the same day, withdrawals follow the rolling settlement cycle of Indian exchanges. This systematic process ensures a smooth and standardized settlement and withdrawal procedure.

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